Terms of Service

By using the Ideeps Agent platform, you agree to be bound by these Terms of Service. • You must be at least 18 years old to use our services • You are responsible for maintaining the confidentiality of your account • You must provide accurate and complete information when registering • Using the service means you agree to our Privacy Policy If you do not agree to these terms, please do not use our services.

Ideeps Agent is an AI-powered automation platform that allows you to: • Create AI agents for customer communication • Connect social channels (WhatsApp, Facebook, Instagram) • Manage conversations from a unified inbox • Track leads and analytics • Upload knowledge bases and media libraries We reserve the right to modify or discontinue the service at any time.

• Prices are displayed in USD and subject to change • Subscriptions renew automatically unless cancelled • Payment is due at the beginning of each billing cycle • No refunds for partial periods • Multi-month discounts: 10% (3 months), 15% (6 months), 25% (annual) You can cancel your subscription at any time from your account settings.

You are prohibited from using our services to: • Violate any applicable laws or regulations • Send spam or harmful content • Impersonate any person or entity • Collect user data without consent • Interfere with platform security or integrity • Use the service for illegal or fraudulent purposes • Publish content that harms others or violates their rights Violation of these terms may result in account suspension or termination.

• The service is provided "as is" without express or implied warranties • We do not guarantee 100% availability or error-free service • We are not liable for any indirect or consequential damages • Our maximum liability is limited to amounts paid to us in the last 12 months • You are responsible for the content of your AI agent's messages We recommend regularly reviewing your agent's responses for accuracy.

• AI responses may not always be accurate or appropriate • You are responsible for training and monitoring your agent • We do not guarantee specific business results from using the service • Third-party integrations are subject to their own terms of service • We are not responsible for third-party service interruptions

• We may update these terms from time to time • You will be notified of material changes via email • Continued use of the service means you accept the updated terms • You can always review the latest version on this page Last updated: January 30, 2026